Privacy Policy
At Aurora Creative Studio, located in the vibrant heart of Seattle's art scene, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. We understand the importance of your privacy and are dedicated to maintaining the confidentiality of your data.
Information We Collect
We collect information from you when you interact with our website, use our services, or communicate with us. This information may include:
- Personal Information: This includes your name, email address, phone number, postal address, and any other information you voluntarily provide when you contact us, request a quote, or subscribe to our newsletter.
- Payment Information: If you engage our services, we may collect payment information, such as credit card details or bank account information. This information is processed securely through our payment gateway providers.
- Usage Data: We automatically collect certain information about your visit to our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
- Cookies: We use cookies and similar tracking technologies to enhance your experience on our website, personalize content, and analyze website traffic. You can control cookies through your browser settings. See our Cookies Policy for more details.
How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Improve Our Services: We use your information to fulfill your requests for design, photography, and videography services, to personalize your experience, and to improve the quality of our services.
- To Communicate with You: We may use your contact information to respond to your inquiries, provide updates on your projects, send you newsletters and marketing communications, and inform you about changes to our policies. You can opt-out of receiving marketing communications at any time.
- To Process Payments: We use your payment information to process your payments for our services.
- To Analyze Website Usage: We use usage data and cookies to analyze trends, administer our website, track users' movements around the site, and gather demographic information. This helps us to improve our website and provide a better user experience.
- To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
Disclosure of Your Information
We may disclose your information to the following third parties:
- Service Providers: We may share your information with third-party service providers who assist us with payment processing, data analysis, email marketing, and other services. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Business Partners: We may share your information with business partners who offer complementary products or services that may be of interest to you. We will only do so with your consent.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect sensitive information transmitted online.
- Firewalls: We use firewalls to prevent unauthorized access to our systems.
- Secure Storage: We store your information on secure servers in controlled environments.
- Access Controls: We restrict access to your information to authorized personnel only.
However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise these rights, please contact us at [email protected] or by mail at the address below.
Children's Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Aurora Creative Studio
Attn: Privacy Officer
123 Art Avenue
Seattle, WA 98101
Email: [email protected]
Phone: (206) 555-1212
This Privacy Policy is effective as of December 1, 2024.